How do I register?

You can register at our office personally or in written form per post.

How and when do I pay?

You can pay in cash or via bank transfer.

Payment by credit card is, unfortunately, not possible.

Course feesare to be paid before the course begins.

Do I have to pay a registration fee?

Yes. At registration there is 12 Euro registration fee.

Do I have to pay for copies? Do I have to pay for course books?

Copies are covered by the course fees.

If a course book is needed it will be indicated in the course description.

When can I start my language course?

Generally ongoing language courses can be joinedat any time.

How many participants does a language course have?

Our groups have a minimum of four and maximum of 8 participants.

How long is a lesson?

Our lessons are 45 minutes long.

Can I have a trial lesson?

Yes! You are more than welcome to try out one of our lessons for an evening.

In this case you only pay half price: 12 Euros for three lessons.

Are there lessons on holidays?

There are no lessons on bank holidays.

We’re happy to arrange exceptions on an individual basis!

What happens if I get sick?

If you cancel your lesson at least 48 hours before it begins you can make it up later free of charge.

What happens when the instructor gets sick?

Generally, we find a substitute teacher so that the lesson can take place. If this isn’t possible we will collectively schedule a new lesson. In exceptional cases the lesson will be cancelled and the lesson fee reimbursed.

Can I cancel my contract?

Yes, all paid fees, with the exception of the registration fee, will be refunded when the cancellation is made two weeks or more before the course begins. For cancellations made between 13 and one working day before the course begins 75 percent of the paid fees will be refunded. The administration fee paid at registration is non-refundable. Cancellations made on the first day of the course or after are not entitled to any refund.

Is my language course tax deductible?

Whether the costs of your language course are deductible or not is decided by the tax office. Normally only the cost of the course itself can be claimed. We are happy to provide you with an appropriate certificate for the tax office regarding your language course.

Where can I park?

Sprachkosmos is located in a residential area. Parking is free of charge, but it can take a while to find a free parking space.